AI Receptionist for
Doctor's Offices
Your nurses are with patients. Your front desk is processing check-ins. A patient calls about a prescription refill — and gets voicemail. An AI receptionist handles scheduling, refills, and triage around the clock.
Why Medical Practices Lose Patients Every Day
Your team is focused on patient care. Meanwhile, calls go unanswered and patients find another practice.
Missed Calls During Patient Visits
When staff are with patients, phones go unanswered. Patients calling to book don't wait — they call another practice down the street.
Prescription Refill Phone Tag
Patients call, leave a voicemail, staff calls back, the patient misses it — the cycle repeats. Hours are wasted on a task that should take minutes.
Insurance Verification Overload
Collecting insurance info over the phone eats hours of staff time daily — time that should be spent on patient care, not data entry.
Go Live in 3 Steps
No code required. No IT department. No long onboarding calls.
Choose the Doctor's Office Template
Pre-configured with Appointments, Nurse Line, Billing & Insurance, and Urgent departments — all ready for a medical practice.
Customize Your Setup
Enter your practice name, hours, accepted insurance carriers, and your nurse line or on-call number. Add available appointment slots or connect Google Calendar.
Forward Your Phone & Go Live
Forward unanswered calls to your EWT number (or use it as your main line). Your AI receptionist is now on duty 24/7, answering every call and sending you a summary.
Built for Medical Practices
Every feature in the doctor's office template is tailored to how medical practices actually work.
Appointment Scheduling
Well visit, sick visit, and follow-up scheduling. Collects preferred date and time and distinguishes new vs. existing patients.
Prescription Refill Intake
Collects medication name, date of birth, and pharmacy details during the call — forwarded directly to your care team for review.
Nurse Line Triage
Routes symptom calls to the nurse line and collects severity information before transferring — so your nurse has context before picking up.
Insurance Collection
Collects provider, member ID, and subscriber information during the call — everything your team needs to verify coverage before the appointment.
After-Hours Coverage
Takes messages for routine calls after hours. Routes urgent calls and emergencies immediately, 24/7 — with guidance to call 911 for life-threatening situations.
SMS Notifications
Refill requests, appointment details, and insurance info sent to your staff instantly via SMS — so your team is always in the loop.
What Your AI Receptionist Looks Like
Four departments, one agent. Here's what the doctor's office template includes out of the box.
Start Answering Every Call Today
Free plan available. No per-minute fees. No long-term contracts. Use the doctor's office template and be live in under 10 minutes.