Plumbing Template

AI Receptionist for
Plumbing Companies

You're under a sink fixing a leak. A homeowner calls — water is pouring through their ceiling. That call can't go to voicemail. An AI receptionist dispatches emergencies, books service calls, and captures estimate requests while you work.

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The Problem

Why Plumbers Miss Jobs Every Day

You're on the job and can't answer. Meanwhile, homeowners with emergencies — and estimate requests — move on to the next plumber.

Emergency Calls While On-Site

Burst pipes and flooding can't wait for a callback. Homeowners with active water damage call the first plumber who answers — and it won't be you if you're under a sink.

Solo Plumber, Can't Answer

Physically impossible to answer the phone with your hands in a pipe. Every unanswered call during a job is potential revenue walking out the door.

Lost Estimate Opportunities

Homeowners call for quotes on bathroom remodels, water heater replacements, and pipe work. They call 3 plumbers — and book with whoever responds fastest.

Setup in Minutes

Go Live in 3 Steps

No code required. No IT department. No long onboarding calls.

1

Choose the Plumbing Template

Pre-configured with Service & Repair, Emergency, and New Installation departments — built for solo plumbers and multi-truck operations alike.

2

Customize Your Setup

Enter your company name, service area, hours, and your emergency dispatch number. Add your availability or connect Google Calendar for scheduling.

3

Forward Your Phone & Go Live

Forward unanswered calls to your EWT number (or use it as your main line). Your AI dispatches emergencies and books jobs while you're on-site.

What's Included

Built for Plumbing Companies

Every feature in the plumbing template is tailored to how plumbers and plumbing contractors actually work.

Emergency Dispatch

Burst pipes, flooding, sewage backup, and gas lines trigger immediate routing. Gas leaks always advise 911 first — safety before the service call.

Service Scheduling

Collects address, problem description, preferred appointment time, and access instructions — so you arrive fully briefed and the job starts faster.

Estimate Requests

Gathers job description, property type, whether photos are available, and budget range — giving you enough to prepare a competitive estimate.

After-Hours Emergency

Routes true emergencies 24/7 — so a burst pipe at 2am reaches you immediately. Routine calls are messaged for next-day scheduling.

SMS Dispatch Alerts

Emergency details sent to your phone instantly — address, situation description, and caller contact info — so you can respond without checking voicemail.

Knowledge Base

Answers common questions about your service area, typical pricing guides, and FAQ — reducing callbacks for information you repeat a dozen times a day.

Template Preview

What Your AI Receptionist Looks Like

Three departments, one agent. Here's what the plumbing template includes out of the box.

Plumbing Company Receptionist — Template
Friendly tone
Service & Repair
Scheduling, address collection, access info
Emergency
Burst pipes, flooding, sewage — immediate dispatch
New Installation
Estimate requests, project scoping, quotes
Sample greeting: "Thank you for calling [Your Company Name]! This is our AI receptionist. Do you have a plumbing emergency, or would you like to schedule a service call?"

Start Answering Every Call Today

Free plan available. No per-minute fees. No long-term contracts. Use the plumbing template and never miss an emergency call again.

Try Free — Plumbing Template View Pricing Plans
FAQ

Common Questions

Can the AI handle burst pipe emergencies?
Yes. Burst pipes and flooding trigger immediate emergency routing — the AI collects the address, describes the situation, and connects to your emergency line while instructing the homeowner to shut off the main water valve if possible.
What about gas line issues?
Gas leaks are always treated as emergencies. The AI advises the caller to leave the building immediately and call 911, then routes to your emergency line. Safety always comes first.
Does the AI schedule service calls?
Yes. The AI collects the address, a description of the problem, the preferred appointment time, and any access instructions — giving your plumber everything needed before arriving on-site.
Can it take estimate requests?
Yes. The AI gathers the job description, property type, whether photos are available, and a rough budget range — giving you enough to prepare a competitive estimate before calling back.
How much does EWT Voice Agent cost for a plumbing company?
EWT Voice Agent offers a free plan with no per-minute fees. Paid plans start at $49/month and go up to $399/month with included minutes bundles. There are no setup fees and no long-term contracts.