Real Estate Template

AI Receptionist for
Real Estate Offices

A motivated buyer calls about a listing. You're in a showing. They call the next agent. An AI receptionist qualifies leads, schedules showings, and captures every opportunity — even when you're out in the field.

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The Problem

Why Real Estate Offices Lose Leads Every Day

Agents are in the field. Meanwhile, motivated buyers and sellers call, get voicemail, and contact the next agent on the list.

Leads Call Once

Buyers and sellers contact 2–3 agents at the same time. The first to respond wins the client. A missed call is a lost transaction — often worth thousands in commission.

Agents Are in the Field

Showings, open houses, and closings fill the entire day. Agents can't stop mid-showing to answer a qualifying call — and the opportunity disappears the moment it hits voicemail.

Tenant Emergencies

A burst pipe at midnight or a broken heater in January can't wait until morning. Tenant emergencies routed instantly to your property management on-call line keep you covered 24/7.

Setup in Minutes

Go Live in 3 Steps

No code required. No IT department. No long onboarding calls.

1

Choose the Real Estate Template

Pre-configured with Listings & Showings, Property Management, and Sales departments. Click to load and your agent is ready to customize.

2

Customize Your Setup

Enter your office name, agent list, hours, and property management on-call number. Add your active listings and service area to the knowledge base.

3

Forward Your Phone & Go Live

Forward unanswered calls to your EWT number (or use it as your main line). Your AI receptionist captures every lead and sends you an instant SMS alert.

What's Included

Built for Real Estate Offices

Every feature in the real estate template is tailored to how agencies and brokerages actually work.

Lead Qualification

Asks buyers about pre-approval status, budget, property type, and timeline. Seller intake captures address, reason for selling, timeline, and price expectations. Full lead profile sent via SMS.

Showing Scheduling

Collects property address or MLS number, preferred dates and times, and agent availability status. Showing requests are sent to agents for confirmation and synced to calendar via webhook.

Seller Intake

Captures property address, reason for selling, desired timeline, and price expectations. Your listing agents receive a complete seller profile before the first consultation call.

Tenant Emergency Routing

Flooding, no heat, lockouts, and fire situations are flagged immediately and routed to your property management on-call line. Routine maintenance requests are messaged for next-day follow-up.

After-Hours Coverage

The AI stays active 24/7, capturing leads from motivated buyers and sellers who call evenings and weekends. You wake up to a full inbox of qualified prospects instead of missed calls.

SMS Lead Alerts

Instant text with caller name, phone number, and lead details the moment a qualified prospect hangs up. Respond before they call the next agent on their list.

Template Preview

What Your AI Receptionist Looks Like

Three departments, one agent. Here's what the real estate template includes out of the box.

Real Estate Office Receptionist — Template
Professional tone
Listings & Showings
Buyer qualification, showing requests, listing info
Property Management
Tenant inquiries, maintenance, emergency routing
Sales
Seller intake, CMA requests, listing consultations
Sample greeting: "Thank you for calling [Your Office Name]! This is our AI receptionist. Are you looking to buy, sell, or do you have a question about a property?"

Start Answering Every Call Today

Free plan available. No per-minute fees. No long-term contracts. Use the real estate template and be live in under 10 minutes.

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FAQ

Common Questions

Does the AI qualify buyer and seller leads?
Yes. The buyer qualification flow asks about pre-approval status, budget range, property type, timeline, and preferred neighborhoods. The seller intake flow collects the property address, reason for selling, timeline, and price expectations. A complete lead profile is sent to the agent via SMS immediately.
Can the AI schedule property showings?
Yes. The AI collects the property address or MLS number, the caller's preferred dates and times, and the agent's availability status. Showing requests are sent to the agent via SMS for confirmation and can be pushed to a connected calendar via webhook.
Does it handle tenant emergency calls?
Yes. Flooding, no heat, lockouts, and fire situations are flagged as emergencies and routed immediately to your property management on-call line. Routine maintenance requests are taken as messages and queued for your team's next business day.
Can I get lead alerts on my phone?
Yes. Every qualified lead triggers an instant SMS to your designated agent with the caller's name, phone number, and lead details. You can respond immediately — before the lead calls your competitor.
How much does EWT Voice Agent cost for a real estate office?
EWT Voice Agent offers a free plan with no per-minute fees. Paid plans are flat-rate starting at $49/month up to $399/month and include a bundle of included minutes, unlimited agent configurations, and SMS. There are no setup fees and no long-term contracts. You can start free and upgrade when you need more call volume.