Salon & Spa Template

AI Receptionist for
Salons & Spas

Your stylists are mid-service. The front desk is checking someone out. A new client calls for a color appointment — and gets voicemail. An AI receptionist books appointments, answers service questions, and handles walk-in inquiries.

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The Problem

Why Salons & Spas Lose Clients Every Day

Your team is focused on clients in the chair. Meanwhile, calls go unanswered and appointments go to the salon down the street.

Stylists Can't Stop Mid-Service

Foils are processing. Color is setting. A stylist physically cannot put down their tools to answer the phone. Every unanswered call during a busy Saturday is a lost appointment.

New Client No-Shows

A new client wanted an appointment, got voicemail, and booked the salon down the street instead. They never left a message. You never had a chance to win them back.

Service & Pricing Questions

"How much is a balayage?" "Do you do lash extensions?" Repetitive calls eat front desk time during your busiest hours. An AI receptionist handles these questions automatically, 24/7.

Setup in Minutes

Go Live in 3 Steps

No code required. No IT department. No long onboarding calls.

1

Choose the Salon & Spa Template

Pre-configured with Appointments, Services, and Products departments. Click to load and your agent is ready to customize.

2

Customize Your Setup

Enter your salon name, stylist list, hours, and services. Upload your service menu, pricing ranges, and FAQ to the knowledge base.

3

Forward Your Phone & Go Live

Forward unanswered calls to your EWT number (or use it as your main line). Your AI receptionist books appointments and answers questions while your stylists focus on clients.

What's Included

Built for Salons & Spas

Every feature in the salon and spa template is tailored to how beauty businesses actually work.

Appointment Booking

Collects service requested, preferred stylist, preferred date and time, and new or returning client status. Booking summaries sent to your front desk via SMS instantly.

Stylist Matching

Routes callers to their preferred stylist's schedule automatically. New clients are offered the first available appointment with any stylist or matched by specialty.

Service Info

Answers questions about services, pricing ranges, and appointment duration from your knowledge base. For variable-priced services like color, the AI suggests a consultation.

Special Event Booking

Bridal parties, prom bookings, and other special events are automatically flagged for extended time blocks and multiple services. Your events coordinator gets a complete inquiry summary.

New Client Welcome

Greets new clients warmly, explains your consultation process, and instructs them to arrive 15 minutes early. Sets the right expectations before their first visit.

SMS Confirmations

Appointment confirmations and reminders sent automatically to clients and your front desk. Reduce no-shows and keep your stylists' books full every day.

Template Preview

What Your AI Receptionist Looks Like

Three departments, one agent. Here's what the salon and spa template includes out of the box.

Salon & Spa Receptionist — Template
Friendly tone
Appointments
Booking, stylist matching, scheduling
Services
Pricing, duration, availability info
Products
Product inquiries, recommendations, availability
Sample greeting: "Thank you for calling [Your Salon Name]! This is our AI receptionist. Are you looking to book an appointment, or do you have a question I can help with?"

Start Answering Every Call Today

Free plan available. No per-minute fees. No long-term contracts. Use the salon and spa template and be live in under 10 minutes.

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FAQ

Common Questions

Can clients request a specific stylist when booking?
Yes. The booking flow asks which stylist the caller prefers and routes the appointment request to that stylist's schedule. If the preferred stylist is unavailable, the AI can offer the next available time or suggest an alternative.
Does the AI handle color appointment bookings?
Yes. Color appointments are noted in the booking flow with the appropriate 2–3 hour duration so your schedule is blocked correctly. The AI collects the service type, current color, desired result, and preferred date and time.
Can it answer questions about pricing?
Yes. Upload your service menu and pricing ranges to the knowledge base and the AI will answer pricing questions during the call. For services with variable pricing, the AI suggests a consultation so your stylist can provide an accurate quote.
Does the AI handle bridal and special event bookings?
Yes. Bridal, prom, and other special event bookings are automatically flagged for extended time blocks and routed to your events coordinator. The AI collects the event date, party size, services needed, and contact information.
How much does EWT Voice Agent cost for a salon or spa?
EWT Voice Agent offers a free plan with no per-minute fees. Paid plans are flat-rate starting at $49/month up to $399/month and include a bundle of included minutes, unlimited agent configurations, and SMS. There are no setup fees and no long-term contracts. You can start free and upgrade when you need more call volume.