Restaurant Template

AI Receptionist for
Restaurants

Friday night rush. Every table is full, the kitchen is slammed, and the phone keeps ringing. Reservation requests go to voicemail. An AI receptionist handles every call — reservations, takeout, and event inquiries — while your team focuses on guests.

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The Problem

Why Restaurants Lose Reservations Every Night

Your staff is focused on the dining room. Meanwhile, calls go unanswered and guests book elsewhere.

Lost Reservations During Peak Hours

During dinner rush, nobody can leave the floor to answer the phone. Callers who hit voicemail don't leave messages — they open OpenTable and book somewhere else.

Takeout & Delivery Chaos

Phone orders compete directly with walk-in guests for your staff's attention. An AI receptionist routes takeout calls instantly without pulling your team off the floor.

Event Inquiries Fall Through

Private dining and catering leads are high-value — a single event can be worth thousands. If these callers reach voicemail during service, they book a different venue before you call back.

Setup in Minutes

Go Live in 3 Steps

No code required. No IT department. No long onboarding calls.

1

Choose the Restaurant Template

Pre-configured with Reservations, Takeout & Delivery, and Events & Catering departments. Click to load and your agent is ready to customize.

2

Customize Your Setup

Enter your restaurant name, hours, reservation policies, and events contact. Upload your menu highlights and FAQ to the knowledge base.

3

Forward Your Phone & Go Live

Forward unanswered calls to your EWT number (or use it as your main line). Your AI receptionist handles every call while your team focuses on the dining room.

What's Included

Built for Restaurants

Every feature in the restaurant template is tailored to how dining operations actually work.

Reservation Booking

Collects party size, preferred date and time, dietary restrictions, special occasion, and seating preference. Reservation summaries sent to your host team via SMS instantly.

Takeout Routing

Routes callers directly to your online ordering system or captures order details for your kitchen staff. No more pulling servers off the floor to take phone orders.

Event Inquiries

Captures event type, guest count, preferred date, budget, and dietary needs. Your events coordinator receives a complete inquiry profile for every private dining and catering lead.

Large Party Handling

Parties of 8 or more are automatically flagged and routed to your events team for special handling. Your dining room never gets surprised by a group that wasn't properly planned for.

Hours & Menu Info

Answers common questions — hours, menu options, dietary accommodations, parking — directly from your knowledge base. Staff only gets involved when a human is truly needed.

SMS Confirmations

Reservation confirmations and reminders sent automatically to guests and your host team. Reduce no-shows and keep your floor running at full capacity every night.

Template Preview

What Your AI Receptionist Looks Like

Three departments, one agent. Here's what the restaurant template includes out of the box.

Restaurant Receptionist — Template
Friendly tone
Reservations
Party size, date, time, dietary, occasion
Takeout & Delivery
Routes to ordering system or captures details
Events & Catering
Private dining, large parties, catering inquiries
Sample greeting: "Thank you for calling [Your Restaurant Name]! This is our AI receptionist. Would you like to make a reservation, place a takeout order, or is there something else I can help with?"

Start Answering Every Call Today

Free plan available. No per-minute fees. No long-term contracts. Use the restaurant template and be live in under 10 minutes.

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FAQ

Common Questions

Can the AI take food orders over the phone?
The AI can route callers to your online ordering system or capture takeout order details for your kitchen staff. It collects the caller's name, phone number, and order, then sends a summary to your team via SMS so the order can be processed.
Does the AI handle dietary restrictions and allergies?
Yes. During the reservation flow, the AI asks about dietary restrictions, allergies, and special needs. This information is included in the reservation summary sent to your host team so your kitchen can be prepared before the party arrives.
Can it handle large party and private dining requests?
Yes. Parties of 8 or more are automatically flagged and routed to your events team. The AI collects the occasion type, guest count, preferred date, budget, and dietary needs — everything your events coordinator needs to follow up with a proposal.
Does the AI know our hours and menu?
You can upload your hours, menu highlights, and any frequently asked questions to the knowledge base. The AI will answer questions like "Are you open on Sunday?" or "Do you have gluten-free options?" without involving your staff.
How much does EWT Voice Agent cost for a restaurant?
EWT Voice Agent offers a free plan with no per-minute fees. Paid plans are flat-rate starting at $49/month up to $399/month and include a bundle of included minutes, unlimited agent configurations, and SMS. There are no setup fees and no long-term contracts. You can start free and upgrade when you need more call volume.